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business technologies octombrie 10, 2020 Customer loyalty and engagement useful statistics

2019 Customer Engagement & Loyalty Stats The best ways to engage consumers are: Surprise offers or gifts for being a customer (61%) More convenient shopping process (50%) Solving a problem or question (45%) Recommending products based on needs (27%) Keeping customers up-to-date on the latest news and products (23%) Welcoming customers when they visit (20%) …

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